Privacy Policy

Privacy Policy
Arca-shop.de, arca-shop.com, owner: Walter Pfisterer, Kölner Strasse 20, 70376 Stuttgart
wir-lieben-biggreenegg.de, owner: Walter Pfisterer, Kölner Straße 20, 70376 Stuttgart
snap-shop.de, owner: Walter Pfisterer, Kölner Straße 20, 70376 Stuttgart
snap-rent.de, owner: Walter Pfisterer, Kölner Straße 20, 70376 Stuttgart
Leica-vom-Profi.de, owner: Walter Pfisterer, Kölner Strasse 20, 70376 Stuttgart

Contents:
1. Name and contact details of the responsible body
2. Collection and storage of personal data; Nature, purpose and use
3. Disclosure of data to third parties
4. Your rights as a data subject
5. Your right to object
6. Data processing via our website

1. Name and contact details of the responsible body
This data protection notice applies to us,
Owner: Walter Pfisterer
Cologne street 20
70376 Stuttgart
Phone: 0711-520 88 433
Fax: 0711-520 88 449
Email: info@arca-shop.de
as the responsible body.

2. Collection and storage of personal data; Nature, purpose and use
If you commission us, the following information will be collected:
- Salutation, title, first name, last name
- Address
- E-mail address
- Telephone number (landline and/or mobile)
- if applicable fax number (if available & desired)
- if applicable, account details
- if applicable, date of birth
In addition, all information is collected that is necessary for the fulfillment of the contract with you.
The personal data is collected
- to be able to identify you as a customer;
- to be able to advise you appropriately;
- to be able to fulfill our contractual obligations towards you;
- to be able to comply with our legal obligations:
- to correspond with you;
- for invoicing or, if applicable, as part of the dunning process;
- for permitted direct marketing purposes;
- to assert any claims against you.
The processing of personal data takes place on the occasion of your request and is necessary for the purposes mentioned for the processing of your order and for the fulfillment of obligations from the underlying contract.
The personal data collected will be stored until the end of the statutory retention period for merchants (6, 8 or 10 years after the end of the calendar year in which the contractual relationship ended) and then deleted. As an exception, this does not apply if we are obliged to store data for a longer period of time due to tax or commercial storage obligations (according to HGB, StGB or AO) or if you have consented to storage going beyond this.

3. Disclosure of data to third parties
A transmission of your personal data to third parties does not take place. Exceptions to this only apply if this is necessary for the processing of contractual relationships with you. This includes in particular the transfer to service providers commissioned by us (so-called contract processors) or other third parties whose work is necessary for the execution of the contract (e.g. shipping companies or banks). The data passed on may only be used by third parties for the stated purposes.

4. Your rights as a data subject
As the person affected by the data processing, you have various rights:
- Right of revocation: You can revoke your consent to us at any time. The data processing based on the revoked consent may then no longer be continued for the future.
- Right to information: You can request information about your personal data processed by us. This applies in particular to the purposes of data processing, the categories of personal data, the categories of recipients, if applicable, the storage period, if applicable the origin of your data and, if applicable, the existence of automated decision-making including profiling and, if applicable, meaningful information on their details .
- Right to rectification: You can request the correction of incorrect or the completion of your personal data stored by us.
- Right to erasure: You can request the erasure of your personal data stored by us, provided their processing is not necessary to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims is.
- Right to restriction of processing: You can request that the processing of your personal data be restricted if you dispute the accuracy of the data, the processing is unlawful but you refuse to delete it. You also have this right if we no longer need the data but you need it to assert, exercise or defend legal claims. You also have this right if you have objected to the processing of your personal data;
- Right to data portability: You can request that we transmit your personal data that you have provided to us in a structured, commonly used and machine-readable format. Alternatively, you can request the direct transmission of the personal data you have provided to another person responsible, insofar as this is possible.
- Right of appeal: You can complain to the supervisory authority responsible for us, e.g. if you believe that we are processing your personal data in an unlawful manner. The authority responsible for us is:

State representative for data protection and freedom of information in Baden-Württemberg
Koenigstr. 10a • 70173 Stuttgart
Phone: 0711 615541-0
Fax: 0711 615541-15
Email: poststelle@lfdi.bwl.de
Web: www.baden-wuerttemberg.datenschutz.de

5. Your right to object
If we process your personal data on the basis of a legitimate interest, you have the right to object to this processing. If you would like to make use of your right to object, a message in text form is sufficient. You are welcome to write to us, send a fax or contact us by e-mail. Our contact details can be found under point 1 of this data protection notice.

6. Data processing online
Certain personal data, including the IP address of the website visitor, is also processed via our website at www.arca-shop.de. Additional data protection information can therefore be found online at https://www.arca-shop.de/de/privatsphaere-datenschutz.

access data
We, the website operator or website provider, collect data about access to the website on the basis of our legitimate interest (see Art. 6 Para. 1 lit. f. DSGVO) and save these as “server log files” on the website server. The following data is logged in this way:

• Website visited
• Time of access
• Amount of data sent in bytes
• Source/reference from which you came to the page
• Browser used
• Operating system used
• IP address used

The server log files are stored for a maximum of 7 days and then deleted. The data is stored for security reasons, e.g. B. to be able to clarify cases of abuse. If data has to be kept for reasons of proof, they are excluded from deletion until the incident has been finally clarified.

Reach measurement & cookies
This website uses cookies for pseudonymised range measurement, which are transmitted to the user's browser either from our server or from the server of third parties. Cookies are small files that are stored on your end device. Your browser accesses these files. The use of cookies increases the user-friendliness and security of this website.
If you do not want cookies for range measurement to be stored on your end device, you can object to the use of these files here:

• Cookie deactivation page of the network advertising initiative: http://optout.networkadvertising.org/?c=1#!/
• Cookie deactivation page of the US website: http://optout.aboutads.info/?c=2#!/
• European site cookie opt-out page: http://optout.networkadvertising.org/?c=1#!/

Common browsers offer the setting option not to allow cookies. Note: There is no guarantee that you will be able to access all functions of this website without restrictions if you make the appropriate settings.

Collection and processing of personal data
The website operator only collects, uses and passes on your personal data if this is permitted by law or if you consent to the collection of data.
Personal data is all information that is used to identify your person and which can be traced back to you - for example your name, email address and telephone number.

You can also visit this website without providing any personal information. In order to improve our online offer, however, we save your access data to this website (without personal reference). This access data includes e.g. B. the file you requested or the name of your Internet provider. Due to the anonymization of the data, it is not possible to draw conclusions about your person.

Handling contact information
If you contact us as the website operator through the contact options offered, your details will be saved so that they can be used to process and answer your request. This data will not be passed on to third parties without your consent.

Dealing with comments and contributions
If you leave a contribution or comment on this website, your IP address will be saved. This is done on the basis of our legitimate interests within the meaning of Article 6 Paragraph 1 lit Have the identity of the comment or contribution author.

Google Analytics
Due to our legitimate interests in optimizing and analyzing our online offer within the meaning of Article 6 Paragraph 1 lit. f. GDPR, this website uses the "Google Analytics" service, which is provided by Google Inc. (1600 Amphitheater Parkway Mountain View, CA 94043, USA) is offered. The service (Google Analytics) uses "cookies" - text files that are stored on your device. The information collected by the cookies is usually sent to a Google server in the USA and stored there.

Google LLC complies with European data protection law and is certified under the Privacy Shield Agreement: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active

IP anonymization takes effect on this website. The IP address of the user is shortened within the member states of the EU and the European Economic Area and in the other contracting states of the agreement. Only in individual cases will the IP address first be transmitted unabridged to a Google server in the USA and shortened there. This shortening eliminates the personal reference to your IP address. The user's IP address transmitted by the browser is not combined with other data stored by Google.

As part of the agreement on the order data agreement, which we as the website operator have concluded with Google Inc., they use the information collected to evaluate website usage and website activity and provide services related to internet usage.

The data collected by Google on our behalf is used to evaluate the use of our online offering by individual users, e.g. B. to create reports on the activity on the website in order to improve our online offer.

You have the option of preventing the storage of cookies on your device by making the appropriate settings in your browser. There is no guarantee that you will be able to access all functions of this website without restrictions if your browser does not accept cookies.

You can also use a browser plug-in to prevent the information collected by cookies (including your IP address) from being sent to Google Inc. and used by Google Inc. The following link takes you to the corresponding plugin: https://tools.google.com/dlpage/gaoptout?hl=de

Alternatively, by clicking on this link (IMPORTANT: insert opt-out link) you prevent Google Analytics from collecting data about you within this website. By clicking on the link above, you download an "opt-out cookie". Your browser must therefore always allow the storage of cookies. If you delete your cookies regularly, you will need to click the link again each time you visit this website.

Here you can find more information about the use of data by Google Inc.:

• https://policies.google.com/privacy/partners?hl=de (data collected by Google partners)
• https://adssettings.google.de/authenticated (settings about advertising that is displayed to you)
• https://policies.google.com/technologies/ads?hl=de (use of cookies in ads)

Newsletter Subscription
The website operator offers you a newsletter in which he informs you about current events and offers. If you would like to subscribe to the newsletter, you must enter a valid e-mail address. If you subscribe to the newsletter, you agree to receive the newsletter and the procedures explained.

The newsletter is sent by arca-shop.de, wir-lieben-biggreenegg.de, snap-shop.de or snap-rent.de. Information about the data protection regulations can be found at: https://www.arca-shop.de/privatsphaere-und-datenschutz.

Revocation and cancellation: You can revoke your consent to receive the newsletter at any time and thus cancel the newsletter subscription. After your termination, your personal data will be deleted. Your consent to the sending of the newsletter expires at the same time. At the end of each newsletter you will find the link to cancel.

User Rights
As a user, you have the right to request free information about what personal data has been stored about you. You also have the right to have inaccurate data corrected and the processing of your personal data restricted or erased. If applicable, you can also exercise your right to data portability. If you assume that your data has been processed unlawfully, you can lodge a complaint with the competent supervisory authority.

deletion of data
If your request does not conflict with a legal obligation to store data (e.g. data retention), you have the right to have your data deleted. Data stored by us will be deleted if they are no longer required for their intended purpose and there are no statutory retention periods. If deletion cannot be carried out because the data is required for permissible legal purposes, data processing will be restricted. In this case, the data will be blocked and not processed for other purposes.

Right to object
Users of this website can exercise their right to object and object to the processing of their personal data at any time.

If you would like a correction, blocking, deletion or information about the personal data stored about you or if you have questions regarding the collection, processing or use of your personal data or if you would like to revoke your consent, please contact us at the following e-mail address : [info@arca-shop.de, info@wir-lieben-biggreenegg.de, info@snap-shop.de, info@snap-rent.de]